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Contact Denon Customer Service

How to Reach a Person at Denon

Verified Contact Information

Toll-Free Number:

  • 1-866-779-7421
    Parts
Call customer service
Send Message

Customer Service:

  • 1-855-720-0823
    Order Support
  • 1-800-497-8921
    Product Support
  • 1-973-625-4056 ext 254
    Repair
  • 1-201-762-6665

Headquarters:

  • 1-201-762-6500

Denon Emails:

Customer Service
Legal
Privacy Inquiries
Technical Support
marketing@soundunited.com
Marketing Inquiries

Denon Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Denon Phone Number
1 (866) 779-7421
Average Hold Time
00:01:01
Average Calls duration
1 minute
Most Popular Denon Email Address
support@denon.com
Denon Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Denon Customer Service?

Most Popular Number:

(866) 779-7421
Parts
Total calls: 761 Issues resolved: 21 Last call: Apr 7, 2026

The Denon customer service provides two phone numbers for receiving quality support. If you want information or need to file a complaint regarding your order, call the phone number 855-720-0823. It operates Monday through Saturday, from 9 AM to 9 PM EST. Sunday is unavailable for this type of assistance. If you want to file a complaint or get information about a specific product, call the Denon support phone number at 800-497-8921. You can reach an operator from Monday to Friday,9 AM - 9 PM EST, and on Saturday, from 10 AM to 6 PM EST.

Denon customer support does not offer live chat. Instead, they provide two customer support phone numbers to call on any day except Sunday. You can also use a web form on their official website, which is equivalent to sending an email. You'll need to provide some information for a personalized response and expect to receive qualified assistance within one to two days. If you want to get a response about an order, go to the link support.denon.com/app/ask_general. If you need answers about a product, visit the link support.denon.com/app/ask.

You can do it only through the Denon contact web form, as any other form of contact through the website is unavailable. The company also provides what's called "Self-service help." There, you can independently find some answers to your questions using an extensive FAQ section. If you need to register your product, you can also do it yourself through this section. This is created if you can't make a call or send a message through the Denon website form or if you have a simple question that you can find the answer to in their database.

PissedConsumer Club

Contact Information

Denon Website:

Denon Help Center:

Corporate Office Address:

Denon Electronics (USA) LLC
100 Corporate Dr
Mahwah, New Jersey 07430-2041
United States

Other Info (opening hours):

Mailing Address:

For Europe and UK:

Sound United Europe, Beemdstraat 11,

5653 MA Eindhoven, The Netherlands


For North America, South America, Australia and New Zealand:

Sound United, 1 Viper Way, Suite C,

Vista, California, 92081, USA


For Asia:

D and M Holdings, D&M Building, 2-1 Nisshin-cho,

Kawasaki-ku, Kanagawa, JAPAN

More contact details

Fax:

+1 (201) 762 6670

Summary of Denon Customer Service Calls

1K TOTAL
CALLS
01:25 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Denon?

Product/ Service Question:

  • “Tech help”
  • “Tech support on a new receiver”
  • “Tv connection”

Request for Information Question:

  • “Information on a Denon reciever”
  • “Information”
  • “Understanding how to connect Bluetooth on my CEOL N10”

Return/ Replace Question:

  • “Need replacement remote control for dvd-2900”
  • “Need to replace Feder on Denon MC 7000”
  • “Need to replace remote”

Website/ Application Question:

  • “SSD installment”
  • “Installation issue”
  • “App not working”

Shipping and Delivery Question:

  • “No Fed Ex Shipping Label”
  • “Did not receive purchase”
  • “Did not receive part”

Staff Question:

  • “Service warranty”
  • “Customer service”
  • “For service”

Account Question:

  • “Software recovery”
  • “Deleting a member”
  • “My receiver set up is locked”

Activation/ Cancellation Question:

  • “Ordered duplicated need to cancel one”
  • “Cancel the order”
  • “Need to reorder cancelled item.”

Refund Question:

  • “See if I got my refund on return of item The 350 speaker”
  • “Didnt recieve my item and didnt recive mt refund”
  • “Refund”

Other Question:

  • “Setup new Denon for 3zones”
  • “Missing top part for antenna”
  • “Sub woofer issue not turning on”

Compare Denon Customer Service To

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